TERMS OF USE:

WWW.SHOPZOO.COM (The San Diego Zoo's Online Store) is owned and operated by the Zoological Society of San Diego ("ZSSD") and its entities, including the San Diego Zoo, the San Diego Zoo's Wild Animal Park, and the Center for Reproduction of Endangered Species. This Web site is offered to the user on the condition the user accepts without modification the terms, conditions and notices contained herein. By accessing and using this Web site, the user of WWW.SHOPZOO.COM agrees to the following terms.

IF YOU DO NOT AGREE TO THESE TERMS OR CONDITIONS, PLEASE DO NOT USE THIS SITE AND DO NOT SUBMIT ANY ORDERS FOR PRODUCTS OR SERVICES FROM THIS SITE.

I. Copyright and Trademark Notice

WWW.SHOPZOO.COM contains materials provided by the ZSSD and other different sources. All content is copyrighted to the ZSSD as a collective work under the U.S. copyright laws. This site is for your personal, non-commercial use, and you may not modify, copy, sell, distribute, transmit, display, perform, reproduce, publish or license, any material from this site, including code or software. Violation of applicable Intellectual Property Laws may give rise to civil and/or criminal penalties. Copyright © 2003 Zoological Society of San Diego, P.O. Box 120551, San Diego CA 92112-0551, USA. All rights reserved. WWW.SHOPZOO.COM , The San Diego Zoo's Online Store , San Diego Zoo®, San Diego Zoo's Wild Animal Park®, Center for Reproduction of Endangered Species® are trademarks or service marks of the ZSSD. All rights reserved. These and other ZSSD graphics, logos, service marks and trademarks of ZSSD may not be used without prior written consent of ZSSD. All other trademarks, product names,company names and logos appearing on WWW.SHOPZOO.COM are the property of their respective owners.

All comments, guest book entries, suggestions, ideas, notes, drawings, concepts, or information disclosed or offered to or in response to the ZSSD through this Web site shall remain the property of the ZSSD. By utilizing this Web site as a vehicle for communication, you grant the ZSSD a royalty free, perpetual, non-exclusive, unrestricted license to use any comments for any purpose, commercial or otherwise, without compensation to the author or provider of the comments.

II. Applicable Laws

As a visitor of WWW.SHOPZOO.COM, you shall abide by all applicable federal, state or local laws, including, but not limited to, areas such as libel, slander, indecency, trade libel, product disparagement, harassment, invasion of privacy, obscenity, indecency, and copyright and trademark infringement. Customers of WWW.SHOPZOO.COM shall not violate any federal, state or local export laws with respect to products purchased from The San Diego Zoo's Online Store.

This Web site is created and controlled in the State of California and shall be governed by the laws of California without giving effect to the principles of conflicts of laws. User hereby consents to the exclusive jurisdiction of the courts of the State of California and the United States of America located in the State of California for any litigation arising out of or relating to use of or purchase made through WWW.SHOPZOO.COM (and agrees not to commence any litigation relating thereto except in such courts), waives any objection to the venue of any such litigation in California and agrees not to plead or claim that litigation brought therein has been brought in an inconvenient forum. Similarly, all forms of dispute resolution shall also be convened and governed within the State of California.

III. Limitations of Liability

Use of WWW.SHOPZOO.COM is at the discretion of the user. Under no circumstances shall the ZSSD, its trustees, officers, employees, members, or agents be liable for any direct, indirect, incidental, special, or consequential damages, losses or expenses that may result from the possession, use of, or inability to use, this site or products purchased from this site.All products and services on WWW.SHOPZOO.COM are distributed on behalf of various manufacturers and suppliers. Except for the San Diego Zoo Store's return policy, all rights and remedies with respect to your purchase, including warranty, maintenance and liability, shall be governed by applicable policies and procedures of the product manufacturers and suppliers. ALL PURCHASES ARE "AS IS". THE ZSSD HEREBY DISCLAIMS ALL WARRANTIES WHETHER EXPRESS OR IMPLIED TO THE FULL EXTENT OF THE LAW INCLUDING BUT NOT LIMITED TO THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE.The information on WWW.SHOPZOO.COM may contain errors, omissions, inaccuracies, or outdated information. The ZSSD makes no representations or warranties about the accuracy, reliability, completeness, adequacy, or currency of the information on the Web site, and will not be liable for any lack of foregoing.Pages within this Web site may contain links and pointers to other Internet Web sites that are maintained by third parties and are not under the control of the ZSSD. Accordingly, the ZSSD makes no representation or endorsement concerning the content of any third party Web site, which you shall review "AS IS" and use at your own discretion.The user acknowledges that bulletin boards, chats, conferences, guest books, and any other forms of communication which may be hosted by this Web site are public and not private communications. The content of these communications forums by yourself and others is not to be considered endorsed by the ZSSD, and shall not be considered reviewed, screened or approved by the ZSSD.

User specifically acknowledges and agrees that the ZSSD is not liable for any defamatory, offensive, or illegal conduct of any user. If you are dissatisfied with any ZSSD material, or with any of the ZSSD’s terms and conditions , your sole and exclusive remedy is to discontinue using or visiting WWW.SHOPZOO.COM.

IV. Privacy Policy

WWW.SHOPZOO.COM respects the privacy of its users. Please see our privacy policy for further details. If you do not agree, please exit this process. Continuing indicates your consent.

V. Modifications

These Terms of Use may be modified by the ZSSD at any time and will be binding at the time of implementation. Users have the responsibility of reviewing this Web site’s terms and conditions.

SECURE SHOPPING:

The Zoological Society of San Diego has incorporated the latest Internet technological standards to design a secure purchase area of WWW. SHOPZOO.COM. Under no uncertain terms, any information you send us while within the secure shopping area is protected by encryption. You can tell when you are in our secure shopping area by viewing the lock or key at the bottom of your browser — an unlocked or broken key (depending on your browser) means you are in an unsecured area.

Shopping on the Internet is safe, and online credit card transactions are no more risky than other means of shopping. Our encryption methods make credit card fraud even more difficult than mail or phone orders, or even in-person purchases. If you experience fraudulent use of your credit card as a result of using our Web site, notify your credit card company per its rules and procedures. Most credit card companies will either cover the fraudulent purchases or hold you liable for no more than $50.

As a standard Internet practice, should your credit card company hold you liable for some portion of a fraudulent charge, shopzoo.com will reimburse you for the maximum liability of $50 — provided the purchase was made through our secure server.

PRIVACY POLICY:

The Zoological Society of San Diego ("ZSSD"), operators of WWW.SHOPZOO.COM, recognizes the importance of protecting the privacy of the users of this Web site. It is necessary to gather information from you in order to provide an efficient and pleasant shopping experience. By using a number of security technologies in our Web site, we maintain as a priority the privacy of your information. We also adhere to strict policies preventing the unauthorized use of your personal information. Information collected is for internal use only; we do not sell or collect information for the use of other parties.

WWW.SHOPZOO.COM needs to know your name, email address, shipping address, credit card number and expiration date in order to process and fulfill your order. We might also request additional information, that you choose to submit, about your interests or feedback about our site and products so that we can provide a better shopping experience for you. The name, address, and payment that the user might provide when using this Web site may be processed or disclosed by the ZSSD as permitted under the Web site’s Terms of Use, of which the user agrees to upon utilizing the information and services of WWW.SHOPZOO.COM.

Information we collect from you is used to help us monitor site usage and traffic patterns of our customers. Statistical aggregate information, as well as personal information, is collected for internal and administrative purposes. Any public disclosure of aggregate information regarding site usage and traffic, which is necessary for business and marketing purposes, is always devoid of any individual identification.

As a method of tracking the use of this Web site, WWW.SHOPZOO.COM may utilize the Web technology known as "cookies," which enables the ZSSD to relate a visitor’s use of ZSSD information to any information that the visitor may have specifically and knowingly provided to the ZSSD. Any such voluntarily provided identifying information, if applicable, may be used by the ZSSD for editorial, marketing or promotional purposes. Such identifying information, if applicable, will not be transferred to any other party unless otherwise stated at the time of collection.

Visitors to WWW.SHOPZOO.COM should be aware that when they voluntarily disclose personal information such as user names or e-mail addresses on guest books, bulletin boards or in chat areas, that information could possibly be collected and used by others, and may result in unsolicited messages from other posters or parties.

The ZSSD only collects any type of personally identifying information to the extent that it serves our legitimate business purposes, and the ZSSD will maintain appropriate safeguards to ensure the security, integrity and privacy of the information.